Water Heroes. Awareness to action
AboutWater Heroes is a social impact initiative focused on raising awareness around global water scarcity and inspiring action through education, community, and technology. As part of Xylem’s CSR initiatives, known for extensive water conservation and social projects worldwide, Water Heroes launched a campaign to promote a water plogging initiative.
The challengeFor this, they required a simple yet effective content hub for user-generated content to drive awareness and participation, developed within a month, aligned with Xylem’s digital ecosystem and existing brand guidelines.
Project Breakdown
ContextClient: Xylem CSR – Water Heroes initiative
Challenge: Launch a content hub for a global water plogging campaign within Xylem’s digital ecosystem and guidelines.
Role: Lead UX
Team: 1 Visual designer, 1 Developer client side, 1 Lead UX, 1 PM, 1 Account manager
Timeline: 4 weeks to design and ship campaign landing page and CMS for user generated content. Ongoing CSR campaign support.
Credits: Campaign concept and CSR leadership by Xylem teams worldwide
My role and approachLead UX, content strategy, and information architecture.
Oversight of design, development team
Key UX SolutionsPitched a separate, extensive content hub to serve as a central repository for all CSR campaigns, beyond a one-off landing page.
Linked the hub with user-generated content, seeded by submissions from the first plogging initiative.
Highlighted partnerships, not only with Pep Guardiola but also with NGOs, Strava, and other collaborators
Advocated for CSR articles to be indexed within Xylem’s main ecosystem, extending reach and integration.
ImpactFaster delivery: landing page shipped within 4 weeks, meeting campaign deadlines and aligning with Xylem’s digital ecosystem.
Campaign reach: provided a central digital home for the plogging initiative, making participation easier to share and track.
Content scalability: foundation laid for an expandable CSR content hub, capable of hosting multiple initiatives beyond the first campaign.
Community engagement: integration of user-generated content seeded by early participants built momentum and authenticity.
Partnership visibility: elevated collaborations with Pep Guardiola, NGOs, and Strava